Cancellation policy

How a membership works

A membership is an ongoing order. When you join, you choose an edition (paperback or hardcover) and a pace: a book every month, every two months or every three months. Each book costs $49 in paperback or $65 in hardcover, including GST and postage within Australia.

We charge your card when you join, then again on the same date every month, two months or three months, depending on your pace, until you cancel. Each payment covers one book.

Skip, pause, change pace or cancel

You can skip a delivery, pause or cancel at any time from your account. To change your pace or switch between paperback and hardcover, contact us and we'll do it for you. Make any change before your next payment date and it applies to your next delivery.

There's no minimum number of books and no cancellation fee. Cancelling stops all future payments. Books that have already been paid for and posted aren't refunded for change of mind; see our refund policy.

Price changes

If our price ever changes, we'll email you at least 30 days before the new price applies to your membership, so you can change or cancel first.

Failed payments

If a payment doesn't go through, we'll let you know by email and try again over the following days. If it still fails, your membership may be paused or cancelled until you update your card.

Gift memberships

Gift memberships are paid once, up front, and don't renew. There's nothing to cancel.

Questions

Get in touch through our contact page.